Frequently Asked Questions
WHAT IS YOUR TURNAROUND?
Per contract:
PORTRAITS: 1-2 weeks
WEDDINGS: 6-8 WEEKS
WHERE ARE YOU LOCATED?
I mainly serve the DFW metroplex and surrounding areas but am open to travel
IS THERE A TRAVEL FEE?
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0-50 miles: No travel fee
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51-74 miles: $0.84 per mile
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75+ miles: $250 flat fee plus $0.84 per mile
For locations outside the DFW area in Texas: $250 flat fee and $0.84 per mile apply.
You may qualify to get your wedding package FOR FREE - see qualifications HERE
DO YOU TRAVEL OUT OF STATE?
Yes - fees may vary by date/location.
(as of 5/2024, out of state estimate of ~$850 travel fee)
You may qualify to get your wedding package FOR FREE - see qualifications HERE
DO YOU TRAVEL OUT OF COUNTRY?
I am open to travel and destination sessions.
Pricing may vary depending on date/location
(as of 5/2024, destination travel fee estimate ~$2500)
You may qualify to get your wedding package FOR FREE - see qualifications HERE
HOW MANY PHOTOS DO I GET?
Upon delivery, all clients will receive a gallery consisting of every image. These images will be edited to match the SHOTS BY LC style and brand guidelines. As long as the images meet the SHOTS BY LC brand standards of delivery, clients will receive all images. The package estimates are based on previous deliveries within those package orders and may vary slightly.
CAN I GET RAW IMAGES?
SHOTS BY LC does not release RAW images or footage - as I do want to make sure my brand is represented properly
HOW DO YOU DELIVER?
Digital Delivery via a gallery link through email provided at the booking time. A print release may be provided so you may print images; however/whenever/wherever.
DO YOU USE PHOTOSHOP?
Our standard editing process includes general lighting and retouching edits, such as lighting corrections. We do not typically use Photoshop unless it has been specifically requested and purchased by the client. Examples of additional Photoshop services that can be provided at an extra cost include but are not limited to: changing hair/skin/eye color, changing weight/shape, "ironing" clothing, and teeth whitening. Please let us know if you have any specific requests for editing or retouching during the booking process so that we can provide you with an accurate quote.
WILL I NEED A SECOND SHOOTER?
One is available at your request.
Never REQUIRED, but highly suggested at 250+ guests
DO YOU ALLOW PAYMENTS?
YES - INTEREST-FREE PAYMENT PLANS ARE AVAILABLE.
Payment plan options are available at the time of booking. I offer 6-month payment plan options
(if time allows between your date at time of booking).
WHERE CAN I FIND YOUR PORTFOLIO?
HERE, AND VIA INSTAGRAM HERE
HOW CAN I BEGIN MY BOOKING PROCESS?
Please fill out the inquiry form HERE to receive a formal proposal email
or visit my "CONTACT" page
WHAT IS YOUR REFUND PROCESS?
Please note that all payments made for sessions, including weddings or other events, are non-refundable as per my business policy. However, I am happy to offer a credit equal to the amount paid, which can be applied toward a future session with me. Additionally, free rescheduling options are available if needed.
